What security measures are used to protect my server? Where can I report abuse and or spamming?


What security measures are used to protect my server? Where can I report abuse and or spamming?

We are protected from hackers and DDoS attack (UDP flood). We have an extensive custom firewall rule and large mod_security rulesets protecting our servers. If we do experience heavy flooding, we have our datacenter enable network level flood protection. Our datacenters are all highly secure facilities with restricted access.

Our other security methods and precautions are confidential.


What happens to someone abusing system resources?

The offending site will be suspended and the owner will be given an opportunity to fix the problem or move to a Dedicated server. It is possible that sometimes we suspend a problem directory, but not an entire account. All issues are taken on a case by case basis.

How will I know if I use too many resources? There is no way for us to predict how much server resources your site will use. If your site is causing the problems, your account will be temporarily suspended and we will notify you immediately via email.

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